Product Design -- Art Direction -- Branding

Promote consideration and

acquisition of new users

Scope

Discovery + Delivery

Year

2024

Promote consideration and

acquisition of new users

Scope

Discovery + Delivery

Year

2024

Promote consideration and

acquisition of new users

Promote consideration

and acquisition of

new users

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and cura-ted playlists. Personalization is key, with tailored recommendations that adapt to user listening habits, all accessible across diverse platforms.

Brief > Enhance the user experience of the Music
Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming experience that stands out from the competition

  • Virality

    > Foster user invitation and achievement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, in real-time and asynchronously

Challenge

With the scope ranging from Discovery to Delivery, we had

to solve the following issue:

What can we implement to make the Music Quiz

a more engaging and socially interactive experience, ultimately strengthening Deezer's brand?

What can we implement to make the Music Quiz

a more engaging and socially interactive

experience, ultimately strengthening Deezer's

brand?

User Research

Through semi-structured qualitative interviews, we aimed to

delve into the motivations and challenges users face when it comes to real-world interactions.

Through semi-structured qualitative interviews, we aimed

to delve into the motivations and challenges users face

when it comes to real-world interactions.

Main objectives

> Understanding the engagement levers that drive a user to play
> Understanding how to create connections between users
> Understanding the barriers to regular practice

> Understanding the engagement levers that drive a user to play
> Understanding how to create connections between users
> Understanding the barriers to regular practice

Panel

> 3 women - 2 men
> 28 - 39 years old
> Music app users and gamers

Insights

Revisited challenge

What social and gameplay enhancements can we make to the Music Quiz?

Monthly retention rate

Increase by 8%

Metrics to impact

Monthly attraction rate

Increase by 5%

Daily game duration rate

Increase by 10%

Benchmark

Comparative analysis

By benchmarking direct and indirect competitors, we analysed their features, user experience, and market positioning.

This allowed us to identify opportunities for differentiation and innovation, to create new features and enhance our product.

Features

The benchmark provided us with inspiring ideas that significantly boosted our project

  • Rewards

  • Monetization

  • Game progression

  • Personalized challenges

  • Invitations to join the platform

  • Customization

  • Flexibility to play

  • Digital store

Ideation

Co-creation workshop

We started with a brainstorming session using a mind map. Next, we narrowed down our ideas through a 'crazy 8' and then visualized them with a flow and storyboards.

We started with a brainstorming session using a mind

map. Next, we narrowed down our ideas through a 'crazy 8'

and then visualized them with a flow and storyboards.

Storyboard

Flow

Solution V1

1. Creation of multiplayer tournaments.

We proposed thematic multiplayer tournaments with points-based scoring, extended gameplay to accommodate both synchronous and asynchronous play, and the flexibility for players to compete at their own pace.

We proposed thematic multiplayer tournaments with

points-based scoring, extended gameplay to accom-

modate both synchronous and asynchronous play, and

the flexibility for players to compete at their own pace.

Objectives

  • ⌛ Eliminate time constraints

  • 🤝 Foster social connections

  • 🥊 Encourage competitiveness

2. Develop challenges with individual

objectives.

We implemented challenges featuring a progression system,

a personalized score, and badge rewards to provide players with a clear measure of their improvement.

We implemented challenges featuring a progression

system, a personalized score, and badge rewards to pro-

vide players with a clear measure of their improvement.

Objectives

  • 🔥 Level up

  • 💪 Overcome challenges

  • 🏆 Gain achievements

3. Build a team, invite your friends, and

compete together. Connect with new people

in the Deezer community and beyond.

3. Build a team, invite your friends,

and compete together. Connect with

new people in the Deezer community

and beyond.

We developed a feature that allows users to build a team with their friends from Deezer and beyond, and challenge other teams in multiplayer competitions centered around their favorite themes.

We developed a feature that allows users to build a team

with their friends from Deezer and beyond, and challenge

other teams in multiplayer competitions centered around

their favorite themes.

Objectives

  • 🤝 Foster social connections

  • 🎯 Target non-Deezer users

4. Develop a rewards system and a digital

store to incentivize user engagement.

4. Develop a rewards system and

a digital store to incentivize user

engagement.

We created a rewards system where players earn coins for their achievements in-game, which can be redeemed for a variety of personalized items in a digital shop.

We created a rewards system where players earn coins

for their achievements in-game, which can be redeemed

for a variety of personalized items in a digital shop.

Objectives

  • 👩‍🎤️ Customize profiles

  • 🫶 Retain users

User Testing

In order to validate that our solution was intuitive and met our

objectives, we conducted User Testing.

We adjusted the product to align with user requirements.

Through semi-structured qualitative interviews, we aimed

to delve into the motivations and challenges users face

when it comes to real-world interactions.

Main objectives

> Examine the drivers behind user participation in tournaments

> Evaluate the influence of challenges on user behavior
> Analyse the clarity of the invitation process

Panel

> 1 women - 3 men
> 32 - 39 years old
> Music app users and gamers

Iteration

Solution V2

Prototype

Your name is kira... You suddenly feel like taking a Music

Quiz on the Deezer app. You open it and discover all the new

features!

Your name is kira... You suddenly feel like taking a Music

Quiz on the Deezer app. You open it and discover all the new features!

9:41

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and curated playlists. Personalization is key, with tailored ecommendations that adapt to user listening habits, all accessible across diverse platforms.

Brief > Enhance the user experience of the Music Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming experience that stands out from the competition

  • Virality

    > Foster user invitation and achievement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, in real-time and asynchronously

Challenge

With the scope ranging from Discovery to Delivery, we had to solve the following issue:

What can we implement to make the Music Quiz a more engaging and socially interactive experience, ultimately strength-ening Deezer's brand?

Solution

Prototype

Your name is kira... You suddenly feel like taking a Music Quiz on the Deezer app. You open it and discover the new features!

More?

Watch the full case on Desktop.

I am always exploring

work opportunities

Promote consideration and

acquisition of new users

Promote consideration

and acquisition of

new users

Promote consideration

and acquisition of

new users

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and curated playlists. Personalization is key, with tailored ecommendations that adapt to user listening habits, all accessible across diverse platforms.

More?

Watch the full case on Desktop

Solution

Prototype

Your name is kira… You suddenly feel like taking a Music Quiz on the Deezer app.

You open it and discover the new features!

Challenge

What can we implement to make the Music Quiz a more engaging and socially interactive experience, ultimately strength-ening Deezer's brand?

With the scope ranging from Discovery to Delivery, we had to solve the following issue:

Brief > Enhance the user XP of the Music Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming XP that stands out from the competition

  • Virality

    > Foster user invitation and achie-vement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, synchro and asynchro-nously

9:41

2025 ® Sébastien Delahaye

I am always exploring

work opportunities

Promote consideration and

acquisition of new users

Scope

Discovery + Delivery

Year

2024

Promote consideration and

acquisition of new users

Scope

Discovery + Delivery

Year

2024

Promote consideration and

acquisition of new users

Promote consideration

and acquisition of

new users

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and cura-ted playlists. Personalization is key, with tailored recommendations that adapt to user listening habits, all accessible across diverse platforms.

Brief > Enhance the user experience of the Music
Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming experience that stands out from the competition

  • Virality

    > Foster user invitation and achievement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, in real-time and asynchronously

Challenge

With the scope ranging from Discovery to Delivery, we had

to solve the following issue:

What can we implement to make the Music Quiz

a more engaging and socially interactive experience, ultimately strengthening Deezer's brand?

User Research

Through semi-structured qualitative interviews, we aimed to

delve into the motivations and challenges users face when it comes to real-world interactions.

Main objectives

> Understanding the engagement levers that drive a user to play
> Understanding how to create connections between users
> Understanding the barriers to regular practice

Panel

> 3 women - 2 men
> 28 - 39 years old
> Music app users and gamers

Insights

Revisited challenge

What social and gameplay enhancements can we make to the Music Quiz?

Monthly retention rate

Increase by 8%

Metrics to impact

Monthly attraction rate

Increase by 5%

Daily game duration rate

Increase by 10%

Benchmark

Comparative analysis

By benchmarking direct and indirect competitors, we analysed their features, user experience, and market positioning.

This allowed us to identify opportunities for differentiation and innovation, to create new features and enhance our product.

Features

The benchmark provided us with inspiring ideas that significantly boosted our project

  • Rewards

  • Monetization

  • Game progression

  • Personalized challenges

  • Invitations to join the platform

  • Customization

  • Flexibility to play

  • Digital store

Ideation

Co-creation workshop

We started with a brainstorming session using a mind map. Next, we narrowed down our ideas through a 'crazy 8' and then visualized them with a flow and storyboards.

Storyboard

Flow

Solution V1

1. Creation of multiplayer tournaments.

We proposed thematic multiplayer tournaments with points-based scoring, extended gameplay to accommodate both synchronous and asynchronous play, and the flexibility for players to compete at their own pace.

Objectives

  • ⌛ Eliminate time constraints

  • 🤝 Foster social connections

  • 🥊 Encourage competitiveness

2. Develop challenges with individual

objectives.

We implemented challenges featuring a progression system,

a personalized score, and badge rewards to provide players with a clear measure of their improvement.

Objectives

  • 🔥 Level up

  • 💪 Overcome challenges

  • 🏆 Gain achievements

3. Build a team, invite your friends, and

compete together. Connect with new people

in the Deezer community and beyond.

We developed a feature that allows users to build a team with their friends from Deezer and beyond, and challenge other teams in multiplayer competitions centered around their favorite themes.

Objectives

  • 🤝 Foster social connections

  • 🎯 Target non-Deezer users

4. Develop a rewards system and a digital

store to incentivize user engagement.

We created a rewards system where players earn coins for their achievements in-game, which can be redeemed for a variety of personalized items in a digital shop.

Objectives

  • 👩‍🎤️ Customize profiles

  • 🫶 Retain users

User Testing

In order to validate that our solution was intuitive and met our

objectives, we conducted User Testing.

We adjusted the product to align with user requirements.

Main objectives

> Examine the drivers behind user participation in tournaments

> Evaluate the influence of challenges on user behavior
> Analyse the clarity of the invitation process

Panel

> 1 women - 3 men
> 32 - 39 years old
> Music app users and gamers

Iteration

Solution V2

Prototype

Your name is kira... You suddenly feel like taking a Music

Quiz on the Deezer app. You open it and discover all the new

features!

9:41

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and curated playlists. Personalization is key, with tailored ecommendations that adapt to user listening habits, all accessible across diverse platforms.

Brief > Enhance the user experience of the Music Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming experience that stands out from the competition

  • Virality

    > Foster user invitation and achievement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, in real-time and asynchronously

Challenge

With the scope ranging from Discovery to Delivery, we had to solve the following issue:

What can we implement to make the Music Quiz a more engaging and socially interactive experience, ultimately strength-ening Deezer's brand?

Solution

Prototype

Your name is kira... You suddenly feel like taking a Music Quiz on the Deezer app. You open it and discover the new features!

More?

Watch the full case on Desktop.

I am always exploring

work opportunities

Promote consideration and

acquisition of new users

Promote consideration

and acquisition of

new users

Promote consideration

and acquisition of

new users

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and curated playlists. Personalization is key, with tailored ecommendations that adapt to user listening habits, all accessible across diverse platforms.

More?

Watch the full case on Desktop

Solution

Prototype

Your name is kira… You suddenly feel like taking a Music Quiz on the Deezer app.

You open it and discover the new features!

Challenge

What can we implement to make the Music Quiz a more engaging and socially interactive experience, ultimately strength-ening Deezer's brand?

With the scope ranging from Discovery to Delivery, we had to solve the following issue:

Brief > Enhance the user XP of the Music Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming XP that stands out from the competition

  • Virality

    > Foster user invitation and achie-vement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, synchro and asynchro-nously

9:41

2025 ® Sébastien Delahaye

I am always exploring

work opportunities

Promote consideration and

acquisition of new users

Scope

Discovery + Delivery

Year

2024

Promote consideration and

acquisition of new users

Scope

Discovery + Delivery

Year

2024

Promote consideration and

acquisition of new users

Promote consideration

and acquisition of

new users

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and cura-ted playlists. Personalization is key, with tailored recommendations that adapt to user listening habits, all accessible across diverse platforms.

Brief > Enhance the user experience of the Music
Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming experience that stands out from the competition

  • Virality

    > Foster user invitation and achievement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, in real-time and asynchronously

Challenge

With the scope ranging from Discovery to Delivery, we had

to solve the following issue:

What can we implement to make the Music Quiz

a more engaging and socially interactive experience, ultimately strengthening Deezer's brand?

User Research

Through semi-structured qualitative interviews, we aimed to

delve into the motivations and challenges users face when it comes to real-world interactions.

Main objectives

> Understanding the engagement levers that drive a user to play
> Understanding how to create connections between users
> Understanding the barriers to regular practice

Panel

> 3 women - 2 men
> 28 - 39 years old
> Music app users and gamers

Insights

Revisited challenge

What social and gameplay enhancements can we make to the Music Quiz?

Monthly retention rate

Increase by 8%

Metrics to impact

Monthly attraction rate

Increase by 5%

Daily game duration rate

Increase by 10%

Benchmark

Comparative analysis

By benchmarking direct and indirect competitors, we analysed their features, user experience, and market positioning.

This allowed us to identify opportunities for differentiation and innovation, to create new features and enhance our product.

Features

The benchmark provided us with inspiring ideas that significantly boosted our project

  • Rewards

  • Monetization

  • Game progression

  • Personalized challenges

  • Invitations to join the platform

  • Customization

  • Flexibility to play

  • Digital store

Ideation

Co-creation workshop

We started with a brainstorming session using a mind map. Next, we narrowed down our ideas through a 'crazy 8' and then visualized them with a flow and storyboards.

Storyboard

Flow

Solution V1

1. Creation of multiplayer tournaments.

We proposed thematic multiplayer tournaments with points-based scoring, extended gameplay to accommodate both synchronous and asynchronous play, and the flexibility for players to compete at their own pace.

Objectives

  • ⌛ Eliminate time constraints

  • 🤝 Foster social connections

  • 🥊 Encourage competitiveness

2. Develop challenges with individual

objectives.

We implemented challenges featuring a progression system,

a personalized score, and badge rewards to provide players with a clear measure of their improvement.

Objectives

  • 🔥 Level up

  • 💪 Overcome challenges

  • 🏆 Gain achievements

3. Build a team, invite your friends, and

compete together. Connect with new people

in the Deezer community and beyond.

We developed a feature that allows users to build a team with their friends from Deezer and beyond, and challenge other teams in multiplayer competitions centered around their favorite themes.

Objectives

  • 🤝 Foster social connections

  • 🎯 Target non-Deezer users

4. Develop a rewards system and a digital

store to incentivize user engagement.

We created a rewards system where players earn coins for their achievements in-game, which can be redeemed for a variety of personalized items in a digital shop.

Objectives

  • 👩‍🎤️ Customize profiles

  • 🫶 Retain users

User Testing

In order to validate that our solution was intuitive and met our

objectives, we conducted User Testing.

We adjusted the product to align with user requirements.

Main objectives

> Examine the drivers behind user participation in tournaments

> Evaluate the influence of challenges on user behavior
> Analyse the clarity of the invitation process

Panel

> 1 women - 3 men
> 32 - 39 years old
> Music app users and gamers

Iteration

Solution V2

Prototype

Your name is kira... You suddenly feel like taking a Music

Quiz on the Deezer app. You open it and discover all the new

features!

9:41

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and curated playlists. Personalization is key, with tailored ecommendations that adapt to user listening habits, all accessible across diverse platforms.

Brief > Enhance the user experience of the Music Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming experience that stands out from the competition

  • Virality

    > Foster user invitation and achievement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, in real-time and asynchronously

Challenge

With the scope ranging from Discovery to Delivery, we had to solve the following issue:

What can we implement to make the Music Quiz a more engaging and socially interactive experience, ultimately strength-ening Deezer's brand?

Solution

Prototype

Your name is kira... You suddenly feel like taking a Music Quiz on the Deezer app. You open it and discover the new features!

More?

Watch the full case on Desktop.

I am always exploring

work opportunities

Promote consideration and

acquisition of new users

Promote consideration

and acquisition of

new users

Promote consideration

and acquisition of

new users

Framework

What is Deezer?

Deezer, established in 2007, delivers seamless music streaming service with a rich catalog of songs, podcasts, and curated playlists. Personalization is key, with tailored ecommendations that adapt to user listening habits, all accessible across diverse platforms.

More?

Watch the full case on Desktop

Solution

Prototype

Your name is kira… You suddenly feel like taking a Music Quiz on the Deezer app.

You open it and discover the new features!

Challenge

What can we implement to make the Music Quiz a more engaging and socially interactive experience, ultimately strength-ening Deezer's brand?

With the scope ranging from Discovery to Delivery, we had to solve the following issue:

Brief > Enhance the user XP of the Music Quiz feature in the Deezer App.

  • Quality and Differentiation

    > Offer an engaging gaming XP that stands out from the competition

  • Virality

    > Foster user invitation and achie-vement sharing

  • Social Experience

    > Encourage social interaction among friends, both on and off Deezer, synchro and asynchro-nously

9:41

2025 ® Sébastien Delahaye

I am always exploring

work opportunities